professional photo

"IT Specialist"

I am an IT Specialist currently in MS Information Systems degree program. The following is a listing of my skill experience: Account management, PC/Thin Client/software deployment and support... View More


Job Title: IT Specialist

Company Name: Sapphire Technologies

Industry: IT- Software Systems & Design

Location: Pittsburgh

Job description:

Currently FedEx Ground Headquarters IT Field End User Group contract employee. Desktop, laptop, thin client deployment, configuration and repair in WAN/LAN networks. Systems requirements analysis, configuration, encryption, licensing, and report generation. HP Service Center IT asset management, work orders, tickets, and activity documentation. Microsoft XP, Office Suite, Cisco VPN, Symantec Anti-virus, logistics software installation. Dameware, CA, Remote Desktop WAN/LAN and phone Tier III...

Job Title: Specialist

Company Name: Reed Smith LLP

Industry: Legal Services

Location: Pittsburgh, PA

Job description:

Requirements analysis using enterprise content management for collaboration, document management, process workflows, and web content. Created models for scientific, financial, and technology cases, data reports, progress logs. Help desk phone/remote support and training for Acrobat, Outlook, Word, Excel and printers. Provided WAN/LAN support for Oracle CRM databases, document creation, and data conversion. Client requirements consultation for database queries, data reports, and file format...

Job Title: Analyst/Administrator

Company Name: University of Pittsburgh...

Industry: Hospitals/Ambulatory Health Care Services

Location: Pittsburgh, PA

Job description:

EpicCare EHR remote and phone customer support, software installation, user accounts, file sharing, access privileges, PC, WAN TCP/IP, and network printer issue management. Created HEAT activity logs, Word and Excel customer support, network device troubleshooting. Ran database queries on EHR and helpdesk data to create reports and Visio workflow analysis. Employed with Physician Services and Medical Education through temporary services.

Job Title: Services Consultant

Company Name: PNC Bank

Industry: Banking/Finance

Location: Pittsburgh, PA

Job description:

Workflow, ledger, and e-commerce analysis of commercial and consumer transactions. Provided online banking application customer support and e-commerce training.

Job Title: Administrator

Company Name: University of California

Industry: Educational Services

Location: San Diego, CA

Job description:

Administered website content with Dreamweaver and Photoshop. Customer support, and transportation information/process workflows. Liaised with campus officials and vendors to manage operations productivity and costs. Employed with university temporary services.

Job Title: Teacher

Company Name: New York City Department of...

Industry: Educational Services

Location: New York, NY

Job description:

Directed classroom teaching and learning activities as a per diem teacher. Created presentation, training, and print materials for use in classroom. Regulated instructional methods and purchasing using research, data, and test outcomes.

Job Title: Pharmaceutical Representative

Company Name: Schering-Plough

Industry: Biotechnology/Pharmaceutical

Location: Kenilworth, NJ

Job description:

Created business and training plan to market allergy, diabetes, cardiac and infectious disease pharmaceuticals, medical devices, website, healthcare and managed care reimbursement information to over 200 physicians. Analyzed marketplace information trends to identify development opportunities with doctors, nurses, and other personnel. Hired medical specialists and vendors for services related to educational events, meetings, and conferences resulting in 30% sales increase. Created agendas...

Job Title: Leasing Sales Consultant

Company Name: Balboa Capital

Industry: Banking/Finance

Location: New York, NY

Job description:

Financial statement analysis to determine contracts, equipment value, and depreciation. Sold capital equipment financing to medical and technology companies.

Job Title: Claims Adjuster

Company Name: Chubb & Son

Industry: Insurance

Location: Philadelphia, PA

Job description:

Adjusted and settled insurance claims by means of my investigation, liability assessment, and subrogation using insured and claimant analysis. Created reserves estimates to cover loss exposure and future expenses. Negotiated medical treatment, payment, and liability with insureds, doctors, and attorneys.

View More


DePaul University (Illinois)

Graduation Date: 06-2013

Master of Science (MS)

Hamilton College (New York)

Graduation Date: 05-1996

Bachelor of Arts (BA)



Information Technology


IT- Hardware Programming & Design, IT- Software Systems & Design


Experienced - Non Manager


Bachelor's Degree


10+ to 15


Professional Network (0)

View All